CONSULTING QUESTIONNAIRE


"We cannot become what we want to be by remaining what we are"
- Max de Pree

To help our Consultants determine your needs, please answer as honestly and completely as possible. We will contact you shortly with a consulting proposal to suit your indiovidual needs based on the input you provide below.

ALL INFORMATION WILL BE KEPT PRIVATE AND CONFIDENTIAL.

Vitals
Your Name

Salon/Spa Name

Email Address
Address 1
Address 2
City
State Zip
Phone
Numbers
Salon/Spa
Home
Fax
Mobile
Number of years at Salon/Spa
Number of years in the industry
Position/
Title

Staff
How many technicians do you have working at your site? (TOTAL)
Nail Technician
Hair Designer
Skin Care
Other
How many support staff do you have? (TOTAL)
Coordinators
Administrators
Directors
Other

Pricing
$ What is your base haircut price?
$ Color Price?
$ Manicure Price?
$ Facial Price?
$ Massage Price?
What compensation structure do you currently have?
(check appropriate box)
Salary
Commission If checked, what percentage do you pay? %
Rental
Do you pay a commission on retail sales? YES NO

Commitment

What was your vision of being a business owner?
Pick 3 areas of your business that need to be focused on.
1
2
3

What do you most want to get out of this program?
How many hours a week do you
spend working on your business?

Sales
$ What are your salon's average weekly gross "service" Sales?
$ What are your salon's average weekly gross "retail" Sales?
$ Last year?
$ This year?
$ Three years ago?
$ Profits last year?
On average, how many clients does the salon service per day? Per week?
Do you work behind the chair servicing clients? YES NO
If yes, how many days per week?
On average, how many clients do you service per week?
What are your personal weekly gross service sales?

Plans
Do you have an action plan to reach your goals?
If so, please describe your action plan:
Do you currently advertise your business services?
If so, what media do you use?
(Example: print ads, direct mail coupons, movie theatres, grocery store receipts, networking, etc.)
What do you currently do to market your business?
Please explain in what areas you feel the salon could improve:
What do you feel are the salon's strengths?

Info
What is your current client base count?
What method of tracking do you use for your business?
What software program are you currently using?
What percentage of your business would you say is:
Haircolor % Haircuts % Hair Texture %
Skincare % Nails % Spa Services %
What retail lines do you currently have?
What is your current motivation behind supporting those lines?
(Example: education, distributor support)
Is there anything else you would like to communicate to us or that we need to know to support you in your success?

Reminders
Do you do any of the following? (Please check all that apply.)
Send Birthday Cards Newsletter
Send Reminder Cards Send Holiday Cards
Send Thank You Cards Confirm Appointments by Phone
Send Welcome Cards New Client Follow-Up Phone Calls

REMEMBER, ALL INFORMATION WILL BE KEPT PRIVATE AND CONFIDENTIAL.